Trace: Accountability

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Table of Contents

Accountability

Definition:

The user experienced an issue when using the application or its service. The user could not find the software company responsible for solving the issue.

Subtypes

  • [None defined]

Examples:

Against:

The past few times I've purchased items and when the seller ships the item out via USPS, USPS is NOT scanning the package and Vinted does not notify or update the tracking info, so I've had 2 packages that went missing in transit. Where is the accountability on Vinted side or do you just care about making that money?

Neutral:

In favor:

eis/types/accountability.1738680249.txt.gz · Last modified: by tom